Privacy Policy

Information we collect

When you request or confirm transport, we may collect your name, contact details, pickup and destination information, flight details, passenger and luggage requirements, and other information needed to arrange the service.

The website may also collect basic device, browser, page-usage, and referral information through analytics and security tools.

How information is used

• Responding to enquiries and preparing transport quotations.
• Confirming bookings and coordinating chauffeurs, vehicles, routes, and timing.
• Processing payments through approved payment providers.
• Providing service updates, customer support, and legally required records.
• Improving website reliability, advertising measurement, and service quality.

Service providers and disclosure

Information may be shared with chauffeurs, dispatch partners, payment providers, email or messaging services, analytics providers, and professional advisers only where reasonably needed to operate the booking or comply with legal obligations. We do not sell personal information.

Payments

Card payments are processed by third-party payment providers such as Stripe. SGLuxury Transport does not store complete card numbers on this website.

Retention and security

We retain information only for as long as reasonably required for bookings, customer support, accounting, dispute handling, and legal compliance. Reasonable administrative and technical safeguards are used, although no online system can be guaranteed completely secure.

Your choices

You may request access to, correction of, or deletion of personal information where applicable under Singapore law. Some records may need to be retained for legal or operational reasons.

Contact

For privacy questions, email booking@sgluxurytransport.com or call +65 8975 5035.